Contact Us

Last updated: 15 September 2026

We’d love to hear from you — whether it’s a question about an order, a custom idea, or just to say hello. We reply within 12 hours.

Get in touch

About your order

When you write about an order, please include your name and the email address you ordered with so we can find it quickly.

  • To cancel, contact us within 6 hours of ordering — see our Cancellation & Refund Policy.
  • If something arrived damaged, send photos within 48 hours of delivery.
  • For delivery times and charges, see our Shipping Policy.

Who we are

Toto's Botanica is run by Sanya Garg as an individual seller, from Pune, Maharashtra, India. Sanya Gargis also our grievance officer under India’s IT Act and DPDP Act, reachable at the email above.